End of November I had to change my credit card infos on the Glossybox subscription – I was looking for that on the website, so I could change it. No success. So I wrote a mail to Glossybox where to change my credit card info. They told me it’s not possible. WTF? They told me that I have to place another order and delete the old one. Problem is that I was paying the “old price” cause I’m a customer from the first second on. If I placed a new order I would’ve had to pay the “new price”. Of course I didn’t want that – who would?!
They gave me a code so I could have the box for my old price – I placed the new order, deleted the old one and everything seemed OK.
Then in December I saw that I had to pay for the box twice and in January I even saw that I had to pay the “new price”. AND i got a second December box at the beginning of January!!
Of course I wrote Glossybox another mail – they told me I had placed the new order to early (how the hell should I’ve known that?!) – and that the code for the old price didn’t work the way they thought it would.
That’s why I got TWO boxes in December.
01. Same concealer as in the first box.